General Terms and Conditions
Effective from January 14, 2025
1. Introduction
Thank you for your interest in our offerings!
Ziya's mission is to empower people through creative and innovative solutions.
Our offerings include workshops, consultations, and other services listed on this website.
2. Contracting Parties
The contract is made between Ziya GmbH and the business customer.
Ziya GmbH
Emil-Figge-Straße 80
44227 Dortmund
Germany
Website: ziya.de
Managing Directors: Haris Yalcinkaya, Enes Arpaci, Ilirjan Bytyqi
Registry Court: Amtsgericht Dortmund
Registration Number: HRB 35975
VAT ID No.: 366755988
At present, entering into a contract with consumers as defined by Section 13 of the German Civil Code (BGB) is excluded.
3. Scope and Subject Matter of the Contract
These General Terms and Conditions (GTC) apply to all contracts concluded with Ziya GmbH regarding seminars, workshops, consultations, and other services.
The subject matter of the contract is defined in these GTC and, if applicable, in additional contract documents such as offers and service descriptions. Only these GTC apply. Deviating terms of the customer shall not become part of the contract unless Ziya GmbH has expressly acknowledged their validity in writing.
Delivery and performance dates are only binding if they have been confirmed in writing by Ziya GmbH.
All offers are non-binding.
4. Conclusion of Contract
The product presentation on Ziya GmbH's website does not constitute a binding offer but serves as an invitation to submit an offer.
Orders are placed using the online ordering option. The GTC become part of the contract.
During the ordering process, you select the product and place a binding order; however, this does not yet constitute acceptance of the offer.
The contract is established through our acceptance, usually via order confirmation by email. Contract details will be provided to you by email or on paper.
The contract is concluded in German; you agree to electronic invoicing.
All prices quoted are net and exclusive of VAT.
Please ensure that the email address provided is correct in order to receive important information.
5. Data and Backups
Ziya GmbH does not guarantee data preservation. There is a possibility that databases may be deleted without prior notice. Therefore, it is the customer's responsibility to regularly back up all content and create appropriate backup copies.
Please note that this is a new tool provided as part of agile project development. Therefore, changes to the functions and data processing can be made at any time.
6. Force Majeure
Ziya GmbH is not liable for events of force majeure, such as natural disasters, war, strikes, or epidemics.
In the event of force majeure, deadlines will be extended by the duration of the respective obstacle. Both parties are obligated to take appropriate measures to minimize the consequences of force majeure and to inform each other about the beginning and end of such events.
Should the force majeure continue for 28 days, both parties have the right to terminate the contract. The costs incurred by Ziya GmbH up to this point must still be paid.
7. Data Protection
Ziya GmbH processes personal data in accordance with the privacy policy.
The current version of Ziya's privacy policy can be found here: Ziya Privacy Policy.
8. Changes to the GTC
Ziya GmbH reserves the right to change the General Terms and Conditions (GTC) at any time.
Ziya GmbH may adjust technical solutions or products as part of ongoing development. The customer will be informed of such changes in a timely manner, and care will be taken to minimize any possible disadvantages. Changes are generally made without additional costs for the customer unless the associated effort is disproportionately high.
In addition, the GTC, the services offered, and the prices may be updated. In case of price increases or disadvantageous changes for the customer, the customer has the right to special termination. Furthermore, unilateral adjustments to services and price reductions in favor of the customer are possible.
Continued use of the software is considered acceptance of the modified GTC.
9. Final Provisions
German law applies to the contractual relationships. The provisions of the uniform UN Convention on Contracts for the International Sale of Goods are excluded. The place of jurisdiction for all disputes is the registered office of Ziya GmbH. Deviations from these General Terms and Conditions must be made in writing.
Notifications to the customer will be sent to the email address provided by them. Ziya GmbH is entitled to transfer rights and obligations from this contract without the customer's consent. In the event of a transfer to third parties, the customer has the right to terminate the contract without notice.